Refund Policy

Shop with Peace of Mind

Shop now with confidence and peace of mind on Seconds Deals.

How It Works

1. Contact the Seller - Our sellers will usually want to fix the problem right away. Just head to your Account, press ”Need Help?” and fill out the appropriate information. We’ll put you in touch with the seller from there.

2. Not Resolved? Escalate to Seconds Deals - If the seller hasn’t resolved your issue, you can discuss this with our team to review the issue for you. Just head to "Need Help?" in your account, select "Enquiry Update" to start a conversation with our friendly team.

3. Need more info? - Please read our Terms & Conditions and Review Policy Guidelines.